Allowing the cardholder to choose a PIN of their choice improves the end-user experience as it reduces the burden of remembering multiple PINs and decreases the amount of failed transactions as well as requests for resetting the PIN attempts.
By allowing to set/change the PIN, the cardholder can choose an easy-to-remember PIN and unify PINs of multiple cards.
Change PIN at ATM allows the cardholder to change the PIN of the card after the card has been manufactured. Change PIN at ATM is commonly used in many markets and is a familiar process to cardholders.
After a successful request, the ATM will update the PIN on the chip. The PIN change at ATM utilises Mastercard and Visa authorisation interfaces. These requests are available when requesting authorisations via Transaction API (“code”:CHANGE_PIN).
If the ATM is unable to complete the operation (=update the PIN on the card), it triggers a reversal message to Enfuce, and the PIN is changed back.
Please note: